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We're here to help! Browse our help center for answers to your questions.
Getting started
Learn the HeyStream basics and get your first workspace, broadcast, registration page, and live session ready.
Account & Billing
Manage your account, subscription, workspace settings, branding, and plan limits.
Broadcasts & Series
Create, schedule, edit, and organise one-off broadcasts or recurring live series.
Pages & Widgets
Set up attendee registration, hosted watch pages, custom questions, and embeddable signup widgets.
Studio & Live Production
Run your live session, manage presenters, control layouts, share content, and stream to your audience.
Audience Engagement
Use chat, Q&A, polls, reactions, and attendee on-air requests to keep viewers involved.
CTAs & Conversion
Add calls to action before, during, and after broadcasts so viewers can take the next step.
Recordings, Replays & Files
Manage cloud recordings, local recordings, replays, downloads, exports, and uploaded media.
CRM, Activity & Insights
Understand who registered, watched, clicked, returned for replay, and engaged across your live program.
Automations & Integrations
Send follow-up campaigns, customise lifecycle emails, and connect HeyStream with your CRM, email, payment, and notification tools.
Troubleshooting & FAQs
Find fixes for common setup, live production, viewer access, recording, billing, and integration issues.